Shipping policy

We aim to pack and despatch your order within 24 hours of receipt. Please note that we do not dispatch orders on weekends or Bank Holidays. Delivery is normally within 3 working days. On the rare occasion that an item is not in stock, we will inform you via email as soon as possible with an estimated delivery date. Times quoted are in good faith, but shall not be binding.

Most goods are sent via courier. Hairco Professional Supplies cannot be held responsible, for delays arising from the use of this service. Please allow five working days from the day after ordering before querying a non-delivery.

We reserve the right to choose the method of shipping, especially for larger orders. Goods ordered together may not necessary be despatched together.

We reserve the right to choose the method of shipping, especially for larger orders. Goods ordered together may not necessary be despatched together.

Should you require a next day delivery or any special instructions please call the office where we will be pleased to help.

If your order is dispatched via courier service we’ll pass your email address and/or mobile number to our courier company. This will enable them to notify you when the parcel is out for delivery and give you the option to rearrange if necessary. This service will not apply to goods dispatched direct from our suppliers or deliveries outside of the UK.